In a certain type of business wherein your staff has to make an interaction with your clients, you should make sure that your staff are all friendly and accommodating. All people are expecting a lot when it comes to customer service; they always desire to be served according to how much they paid. Well, we all deserve to get what we paid for, so a very accommodating approach is a must. I ma happy that you’re doing great so far. I am hoping that it will continue for the rest of our lives!
Kate Parr - MD of First Step Outdoors